Located inside Best Buy Mentor
Store Hours
| Day of the Week | Day of the Month | Hours |
|---|---|---|
| Monday | 10:00 AM to 8:00 PM | |
| Tuesday | 10:00 AM to 8:00 PM | |
| Wednesday | 10:00 AM to 8:00 PM | |
| Thursday | 10:00 AM to 8:00 PM | |
| Friday | 10:00 AM to 8:00 PM | |
| Saturday | 10:00 AM to 8:00 PM | |
| Sunday | 11:00 AM to 7:00 PM |
| Day of the Week | Day of the Month | Hours |
|---|---|---|
| Monday | 10:00 AM to 8:00 PM | |
| Tuesday | 10:00 AM to 8:00 PM | |
| Wednesday | 10:00 AM to 8:00 PM | |
| Thursday | 10:00 AM to 8:00 PM | |
| Friday | 10:00 AM to 8:00 PM | |
| Saturday | 10:00 AM to 8:00 PM | |
| Sunday | 11:00 AM to 7:00 PM |
Curbside Pickup Hours
| Day of the Week | Day of the Month | Hours |
|---|---|---|
| Monday | 10:00 AM to 8:00 PM | |
| Tuesday | 10:00 AM to 8:00 PM | |
| Wednesday | 10:00 AM to 8:00 PM | |
| Thursday | 10:00 AM to 8:00 PM | |
| Friday | 10:00 AM to 8:00 PM | |
| Saturday | 10:00 AM to 8:00 PM | |
| Sunday | 11:00 AM to 7:00 PM |
(440) 974-1151(440) 974-1151
Store Hours
| Day of the Week | Day of the Month | Hours |
|---|---|---|
| Mon | 10:00 AM to 8:00 PM | |
| Tue | 10:00 AM to 8:00 PM | |
| Wed | 10:00 AM to 8:00 PM | |
| Thu | 10:00 AM to 8:00 PM | |
| Fri | 10:00 AM to 8:00 PM | |
| Sat | 10:00 AM to 8:00 PM | |
| Sun | 11:00 AM to 7:00 PM |
See all hours
(440) 974-1151(440) 974-1151
Geek Squad® Agents are your technology experts, ready to help with any issues you can throw at us.
You can bring your tech to us, or we’ll come to you to install and repair products in your home. Schedule an in-home appointment or in-store visit today.
Learn more about Geek Squad
Total Tech Support
Meet Total Tech Support, a membership dedicated to supporting all the tech in your home – no matter where you bought it.
Learn about Total Tech Support
Free In-Home Consultation
Thinking about adding new tech or appliances? Our In-Home Advisor can visit your home, show you what’s possible, and create a customized plan.
Learn more about our In-Home Consultation
Geek Squad Mentor has you covered.
Cell Phone Services
We’ll fix your phone no matter where you bought it. Cracked screens, display issues, power issues and more.
Authorized Service Provider
We offer same-day Apple repair in many locations.1See Disclaimer 1 Reservation required. iPhone screen replacement starts at $129.
Make a reservation
We’ll set up, protect and repair your computer or tablet. Wi-Fi setup, virus removal, data recovery and more. New device setup starting only $39.99.
We’ll set up your TV, mount it, connect it to your devices, and connect it all to your Wi-Fi network. TV Mounting starting at $129.99. We also offer TV repair.
Smart Home Services
We’ll help bring your smart home to life. We install smart doorbells, locks, cameras, lighting, thermostats and more. Services starting at $99.99.
Appliance Services
Our appliance experts will repair your large or small appliance – no matter where you bought it. Basic installation FREE in most areas with appliance delivery.
Portable Audio Services
We’ll get your new iPod or MP3 player up and running. We can also install an MP3 player interface in your vehicle.
Video Game Services
We offer expert repair of gaming consoles – plus home Wi-Fi and device setup. We can also transfer files from your old gaming system.
We offer expert repair for your camera, lenses and camcorder. We can even recover photos and videos you thought were lost.
See More Services
Want to shop items at Best Buy Mentor?
Shop this Best Buy store
Frequently Asked Questions About Geek Squad Mentor
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mentor Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
About Geek Squad
Geek Squad offers an unmatched level of tech and appliance support, with Agents ready to help you online, on the phone, in your home, and at Best Buy stores. We have Agents available 24 hours a day, 7 days a week, 365 days a year.
Geek Squad provides repair, installation and setup services on all kinds of products – including computers and tablets, appliances, TV and home theater, car electronics, marine electronics, cell phones, cameras and camcorders, portable audio, smart home and video game products.
Need your TV mounted? Appliance repaired? Car electronics installed? Cell phone repaired? Geek Squad is here for you, no matter where you bought your product.
We're happy to offer you advice.
Check these Geek Squad tech tips that help you set up, use and troubleshoot computers, cell phones, smart home devices and more. Or check out our Geek Squad Intelligence blog for expert articles, helpful forums, frequently asked questions and more.
We'll help protect your products.
Geek Squad Protection ensures your tech stays working like new beyond the manufacturer’s warranty.
Have questions about your tech?
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store. We’ll discuss any questions or concerns you have about your product. We can help you get more out of your tech, electronics and appliances. We can also help you discover inspiring new technology, and keep you up-to-date on the latest tech innovations.
